I don't think that's true all the time, but I know it's true a lot of times in business, and a fair bit of the time in relationships of other kinds. Look at the books on how to be a player; how to pick up girls; or how to close that big deal.All counsel false interest if you don't have real interest.And I saw that efficacy and efficiency are not actually the same.
Many sales professionals are successful precisely because they can express concern or interest in their potential clients, at the drop of a hat.
We autistics see someone we like and say, "Do you want to be my girlfriend?
" That's about as direct an expression of our wishes as I can imagine.
So I may have communicated efficiently, but from the perspective of my business, it was not effective.
That is where the small talk and kind words come in; things we autistics have difficulty with. Maybe a more efficient service manager would not reveal why the engine failed, because that would make the owner of the car feel worse.